Case study Essay Example | Topics and Well Written Essays - 1250 words - 22

Case study - Essay Example The company decided to retain all its employees. Moreover, it opted to continue with its production techniques which were quality-oriented. Philippines is an Island country which was a Spanish colony. All local people are Christians and use Filipino as an official language although English is widely used especially by the elite. The country gained independence in 1946. Democracy in the country gained ground in 1992 after Fidel Ramos took over power. The president opened up the economy to external investors with the aim of creating employment for the local population. The decision by AmeriTech to relocate to Philippines was aimed at enabling the firm to gain a competitive advantage with the lower labor costs in the country and easy access to emerging markets in Asia. The only employee who was transferred to Philippines was William Bill Dawson. Although he was intelligent, he never attended college. However, he was able to move to positions and secure the topmost position in Ameritech. The transition was easy but, some changes in the production process were needed. During the startup period, the company offered the unused employees their normal salaries. Many employees were happy with the working conditions under their new employer. Bill was assigned Miguel in order to help him with cultural difficulties that might face him in the new country. Miguel was not trusted by the employees because of his background. Unlike Bill, he was not close to the employees. In addition, he was not happy with the fact that he was living far away from his family. After acquisition, production levels remained low. Bill discovered that the employees wasted a lot of time by having extended breaks and endless chats. In addition, the employees would engage in activities that were not related to their work, eg birthday parties for some employees. However, Miguel informed bill that this was part of Filipino